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“the programs used to direct the operation of a computer, as well as documentation giving instructions on how to use them”

The day begins and the first thing you do is open a browser. You check your gmail, your facebook and your twitter, then open up your webmail to start replying to emails. No-one else has started work yet, so you open up spotify in the browser and play some music to get you in the zone. You want to send an email out to all your clients using Mail Chimp; you saved the contents in a document earlier so you access your dropbox to find it; it’s out of date so you quickly update it using Office 365. There is also an image you need to adjust, so you open it up in Adobe Creative Cloud to edit it with the photoshop app – simple! You also add an entry into the office wiki so other staff know what you have sent and to whom.

You may not even understand what a lot of these services are, and you don’t have to get that fancy. “Software” can be as simple as a database to store contact information in, or as complicated as a full reporting and analysis platform.

Software systems typically fall into one of two broad categories, usually determined by who will be using the system – is it a private system for internal use only, or a public system used by a wider, external audience?

Private Systems

Businesses looking to improve productivity may often consider a software system to streamline manual or physical processes. Simply put, they need a system to store their information. These systems often take the form of a database, and may be used to store:

  • contact and/or client information
  • financial information such as charges and invoices
  • subscription or service information, such as a work history, or service plan a client is on
  • historical or auditing information, to track customer incidents and communications

Many systems already exist that do some of these things, and do them well. But if your needs are specific and can’t be met by an off-the-shelf solution then you may need to talk to us.

Request a free spec meeting

Public Systems

These may be put together by a business looking to provide an added-value service to their clients, or by a business or individual looking to start a new commercial enterprise as a paid offering. These systems usually provide a value service to the user and may cost money to use.

Examples of such systems are:

  • Spotify: the user pays a subscription fee, and in return gets access to a music library they can stream from.
  • Dropbox: the user may pay for premium features or use a free offering in order to obtain cloud storage for personal documents.
  • Facebook: a free service, enabling users to upload personal photos and information to share with friends.
Request a free spec meeting

Documents and Files

If all of the above seems too technical and you are keeping your contacts in a Word document or Excel spreadsheet, then you might want our help to jazz up your files a bit. We can produce various custom documents and files for you, for example:

  • Excel spreadsheets with formulae to track financial information with graphs
  • Word documents to create mail merges
  • Publisher files to create labels, badges and other non-A4 printables
  • PDF forms your staff or clients can fill out and return to you
  • Powerpoint presentations with slick transitions, effects and styles
  • Video and audio trimming and editing
Ask us about custom documents

Websites & Design

We partner with Argon Design, one of Adelaide’s top design agencies, to take care of everything visual. For sizable projects they are involved every step of the way to ensure that everything looks its very best; for smaller projects they may just cast their eye over it and make some adjustments. Either way, we make sure that whatever we produce is pleasing to the eye.

Ask us about web & design